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OpenAI has confirmed to VentureBeat that its hit product, ChatGPT, now has more than 200 million active weekly users. That’s double the number from 10 months ago.
It also has 92% of Fortune 500 firms using its products, indicating massive uptake among enterprises and decision-makers.
It’s unclear just how many of those firms are using ChatGPT versus other OpenAI tools such as Whisper or Codex or its APIs, or ChatGPT Enterprise plans versus Team or Plus or free accounts, but it is still a sign that the AI startup has caught on with corporate America in a big way.
ChatGPT Enterprise recently celebrated its first anniversary, while ChatGPT itself is coming up on its second anniversary and was viewed by third-party analysts as the fastest tech product to cross 100 million users in history back in February 2023, though OpenAI did not independently confirm those numbers.
Adam Goldberg, OpenAI’s Go-to-Market (GTM) Team Lead of Financial Services & Insurance, recently posted on LinkedIn to celebrate the ChatGPT Enterprise plan milestone, writing:
“It’s officially been a year since we launched ChatGPT Enterprise, so we’re taking a moment to highlight how some of our amazing customers think about AI strategy.
A customer that stands out to me personally is PwC as they’ve provided every employee in their US and UK offices with access to their own AI assistant. Toby, the AI leader for their UK Deals business, shares that they’re seeing people start with micro tasks like company research, content drafting, and document summarization. As they continue using ChatGPT Enterprise for tasks like these, they begin integrating AI into more complex workflows and larger projects over time.“
The news also comes on the heels of The Information reporting that rival Meta has seen a massive uptake of its Llama-powered Meta AI chatbot, available in the top search bar of its popular products Facebook, Instagram and WhatsApp.
However, the use cases for the Meta AI chatbot and OpenAI’s ChatGPT would seem to be very different, with the former being primarily a casual, consumer-facing product integrated and bundled with its existing apps, whereas the latter is a distinct and new service offered through its own interface and API, and is seen more as a tool for students and business professionals (at least, anecdotally).
Nonetheless, OpenAI is clearly facing steep competition when it comes to chatbots and underlying large language models and multimodal models, with new, powerful proprietary models and features and open source alternatives being released if not daily, certainly weekly.
OpenAI last reported that it had 100 million active weekly users as of November 2023 during its first-ever “Dev Day” developer conference at its headquarters in San Francisco, where the GPT Store and custom GPTs were first announced.
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